Sonrai Ticket Reopened

Checks if Sonrai tickets have been reopened. It uses the action type to check if a ticket has been reopened

Detection logic

Detection requirements

Platform: Containers ESXi IaaS Identity Provider Linux macOS Network Devices Office Suite SaaS Windows
The rule states no platform. This is derived from the 12 ATT&CK techniques it maps to.
Log source product: sonraidataconnector
Log source service: sonrai_tickets_cl

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Detection rules

Sonrai Ticket Reopened

Detection logic

Detection requirements

MITRE ATT&CK mappings

From the source

Licence

Authorship

Detection rules